How do I edit payments?

You can manage recurring payments directly through AOF’s Loan Service Portal. Please note that only recurring payments can be edited online. One‑time payments or payments that have already been submitted must be adjusted by contacting Customer Care.

 

Editing a Recurring Payment

• Log in to the Loan Service Portal.
• Navigate to your Payments or Scheduled Payments section.
• Locate the recurring payment you would like to manage.
• Click the blue “Edit” button next to the active recurring payment.
• Update the payment details as needed, including:
  • Payment frequency
  • Payment date
  • Payment amount
• Save your changes to confirm the update.

Reactivating a Recurring Payment

• Locate the dormant recurring payment in the portal.
• Click the green “Reactivate” button.
• Confirm the payment details to resume the recurring schedule.

Canceling a Recurring Payment

• Find the active recurring payment you wish to stop.
• Click the red “Cancel” button.
• Confirm the cancellation to prevent future payments from being processed.